A Standing Order can be created in two different ways, at the time you place an order, or by using My Account section to do it at any time. Later on we will show you how easy it is to use this tool to control your flow of merchandise, and shut it off when you are away or on vacation.

To create a Standing Order when you have completed a purchase simply click the “ADD TO MY MONTHLY ORDER” button which appears on the Purchase Confirmation screen where your order number is displayed. Once there you will need to adjust the start date, frequency and shipping method. Then click the UPDATE SHIPPING button and you are all set. You will get an email confirmation of what you have done.

To create a Standing Order at any other time, click on My Account button and then click on the Create or Edit Standing Order button. You will then have to enter your password and hit Submit. Once there, select your brand, quantity, and date of first shipment, frequency, and shipping method. Then click the Save Standing Order button. If you want to add more brands simply select them from the brand menu, select your quantity and click on the Add To Order button.

Shortly thereafter, you will get an email confirming your order.

It is easy to edit your standing order. To adjust the flow of fresh product to meet your consumption pattern or adjust for vacations or other times you are away (keep in mind that you can have your cigarettes shipped to another location for a period of time by updating your Customer Profile shipping location as mentioned above). Click on My Account button, click on Edit Standing Order, enter your password and click Submit. If you want to update your shipping information, make the appropriate changes and click on the UPDATE SHIPPING button. If you want to change your brand or quantity you can do so by using the DELETE CURRENT ITEM and ADD TO ORDER buttons provided. If you want to delete the entire order, just click on the DELETE THIS ORDER button.

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