I have been a USAMADECIGS customer since February.And after placing my order today and it being the thanks giving season and all, I realized that of all the online ordering I do, I can always count on USAMADECIGS for consistently great service and ease of ordering, and without question exceptional value. Needless to say, I am very thankful for that. So I just thought I would send a little Thanks giving kudos note to you all, to say thanks for existing and being such a reliable, top-notch online company. I thank you, and my wallet thanks you.

I am very impressed with how your company does business! Thank you for verifying my order in such a professional way. I would hate for it to be a young kid ordering online. Now I can refer you with complete confidence!

VERY HAPPY CUSTOMER Wow! They arrived Monday morning Wu! Hu! What a great service thank you very much for your assistance, do the owners know what an asset you are to your company if yes great, if No-show them this E-mail.

Thanks so much for all your help with this. Shopping with USAMADECIGS is such a great convenience and now knowing what great customer service there is I will never shop another way.Thanks again,

Hi, I want to thank you for your excellent service, attention to detail, promptness, privacy and overall "best practices" as a business. Having run a few businesses myself, I do appreciate your efforts to make your (me) consumers happy.There are many that may criticize folks, and wish to take away people's rights; but I am not one of them. We all, as Americans, want choice; although some would "relieve" us of our choices if they could. You as a Company offer a choice, and woe to those who would take it away. My best to each of you in the company!

Hi Gary -- My name is Stacey and I ordered cigarettes from your store. I would like to let you know that you have a great worker working for you. Her name is Jody and she was very helpful and efficient. I thank her for her help. She was very helpful and very friendly and she took the time to explain things to me without wanting to get off the phone right away like most people do here in New York. You don't get that type of help when you call someone to place an order or to get help with the order that you already placed. Anyway, my reason for this email is to tell you that you are very lucky to have someone like Jody working for you. If she is that way with everyone, she will keep customers coming back and also have existing customers refer others to your store. I, for sure, will be back next month.

As a long-time smokeless user, it is an well-entrenched habit to look at the bottom of a can before opening it. What I saw there, I could not believe... The date on the bottom was "Dec 03 2001". The SAME DAY my order shipped! Remarkable! On top of that, an international order that arrived in just 9 DAYS! When you say that you provide the freshest product and the best service, you aren’t just whistling' Kudos to USAMADECIGS, and thanks for remembering the seemingly-outdated definition of 'customer service'.

Your company probably gets lots of emails telling you how great you are, and I usually don't do this, but I have the urge to do so. I'm a customer who always gets messed with, and your company is great! I didn't believe what other customers were saying about your company, because really who gets there merchandise on time, not damaged, and gets credit for it to boot. Well, your company does all of these things and more, I've had to contact customer service for a duplicate order & in a matter of seconds I get a response and everything is taken care of. I am so satisfied, that I will be your customer for cigarettes for a lifetime. Thank you so much, good luck always, and hope your company makes more than millions!

Jody, I just want to thank you so much for doing that for me. I really appreciate it.I e-mailed you two-time, you were so very nice and replied immediately, unlike most companies. This is the only place I've ever purchased cigarettes from online and I will never go elsewhere. I just got 2 more people to buy from USAMADECIGS, which is why my usual ordered went from 4 cartons to 10 cartons.Thanks again.

Thank you for my recent order. I am very pleased with your service and appreciate your promptness when sending my order. Being a customer service representative myself, it is such a pleasure to talk to your reps. They are friendly, courteous and always seem to be smiling while they are with me on the phone.

Thanks for the great website. Love the automatic reorder process.

I have given many cards of USAMADECIGS to my French friends. I hope they will contact you for your perfect service. Thank you very much for all that you do for me.

I do appreciate your following up on this so quickly!! It is very likely that other places would have just let it go, leaving me to expect my order and then contacting you when it did not arrive. Unfortunately, many places only sing Customer Service - - - you guy dance to it!! Nicely too!!